Provider Dashboard Guide

Your central view of all client appointments — past, present, and upcoming.

• See every booking request submitted through your public profile.
• Confirm or cancel incoming requests from clients.
• Filter by date range (today, this week, custom) or status (requested, confirmed, completed, cancelled).
• Open a message thread with a client directly from their booking.
• Mark a booking as done once the service is complete.

A front-desk view designed for the day-of — built to run on a tablet at your station.

• See all of today's confirmed appointments sorted by time.
• Tap 'Check In' when a client arrives to mark them as served.
• Add walk-in clients on the spot — enter their name, select a service, and set the time.
• Checked-in clients move to a 'Done' list at the bottom so you always know who's next.

Client feedback submitted after completed appointments.

• See all verified reviews left by clients who booked through Zaraya.
• Reviews display on your public profile and help new clients decide to book.
• Only clients with a completed booking can leave a review — no anonymous feedback.

Set the hours your business is open and when individual team members are available.

• Set business-level hours for each day of the week.
• Set per-staff availability if your team members have different schedules.
• Block specific time windows for breaks, vacations, or closed days.
• Clients can only request appointments within your available hours.

The menu of services clients see when booking with you.

• Add services with a name, price, and duration.
• Services appear on your public profile and in the booking flow.
• Remove a service to stop clients from requesting it.

Your portfolio — the photos clients browse before deciding to book.

• Upload photos of your best work organized by category.
• Clients can reference your catalog photos when submitting a booking request.
• A strong catalog helps clients feel confident before they arrive.

Special offers and discounts that appear on your public profile.

• Create a promotion with a name, discount amount or percentage, and expiry date.
• Active promotions appear on your profile page for clients to see.
• Clients can apply a promotion code during the booking flow.

Manage the staff at your business.

• Add team members with a name, role, and optional bio.
• Clients can request a specific team member when booking.
• Set individual availability per staff member under the Availability tab.

Your public-facing business details — what clients see when they find you on Zaraya.

• Update your business name, category, address, phone, and bio.
• Add social links (Instagram, TikTok) to your profile.
• Changes here reflect immediately on your public profile page.
• Your profile must be marked active by the Zaraya team before it appears in search results.